Privacy Policy

Privacy Policy

Effective Date: 11/10/2024

1. Introduction

At TruNutria we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We may collect and process the following types of data:

- Personal Identification Information: such as your name, email address, phone number, and address, when voluntarily provided through forms or during registration.

- Technical Data: including your IP address, browser type and version, time zone setting, and operating system.

- Usage Data: information about how you use our website, such as pages visited, time spent on pages, and click behaviour.

- Marketing and Communication Data: preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Data

We collect and use your personal data for the following purposes:

- To provide, operate, and maintain our website.

- To improve your user experience and deliver personalized content.

- To communicate with you regarding services, offers, or updates, only when you’ve provided consent.

- To fulfil legal obligations or protect your vital interests.

- For analytics purposes to help improve our website and offerings.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal bases:

- Consent: You have given us clear consent to process your personal data.

- Contract: Processing is necessary for a contract you have with us or because you have asked us to take specific steps before entering into a contract.

- Legal obligation: Processing is necessary for compliance with a legal obligation.

- Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, except where such interests are overridden by your rights.

5. Data Sharing and Disclosure

We do not share your personal data with third parties, except in the following circumstances:

- With trusted service providers and partners who assist in operating our website and providing services, who are bound by confidentiality agreements.

- When required by law or to protect the rights, property, or safety of our company, customers, or others.

- If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

6. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard the data we collect.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. The specific retention period depends on the type of data and the purpose for which we collected it.

8. Your Rights

You have the following rights regarding your personal data:

- Right to access: You can request a copy of the personal data we hold about you.

- Right to rectification: You can request that we correct any inaccuracies in your personal data.

- Right to erasure: You can ask us to delete your personal data, under certain conditions.

- Right to restrict processing: You can request that we limit the processing of your data.

- Right to data portability: You can request that we transfer your data to another service provider.

- Right to object: You can object to our processing of your data in certain circumstances.

- Right to withdraw consent: You have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at info@electrx.uk.

9. Cookies

Our website uses cookies to enhance your browsing experience and gather data for analytics. For detailed information about the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over third-party websites. We cannot be responsible for the protection and privacy of any information you provide while visiting such sites.

11. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. Please review this page periodically to stay informed of how we are protecting your data.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

- TruNutria

- Email: info@trunutria.com